Frequently Asked Questions

Welcome to my very own help centre! If you don’t find your question answered below, feel free to get in touch. I’m here to assist and guide you in any way I can.

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FAQs

How long does it take to build a website?

This completely depends on what you need and how many web pages you are looking for. It can take anywhere between 2-4 weeks roughly.

What size companies do you produce web designs for?

I work with small and large companies and I bring the same skills used to support big business clients, to the work I do for smaller clients.

Do you redesign existing websites?

Yes, I certainly do! It’s important to approach website redesigns sensitively to make sure your reasons for redesigning are valid. This will ensure the project is an overall success from your ROI point of view.

Do you work internationally?

Of course! I use online conference tools such as Zoom and of course, Skype. It makes working with businesses anywhere in the world straightforward enough.

Do you offer ongoing help with our new site once it's launched?

This depends on what package you decide to go with. I offer a 1 month or a 3 month support package. I can also guide you on how to maintain your website on an ongoing basis. If you’re happy, I will leave you to it.

Will my website work on smart phones and tablets as well?

It most certainly will! More people are accessing the web via small screens than ever, and the trend is likely to carry on. If your site doesn’t display or work properly on a mobile or tablet screen, you risk losing a big chunk of your potential audience. It means mobile responsive web design is essential these days. Every website we create is mobile responsive and mobile-friendly.

Can you help me rank high in Google?

A page one position in the Google search results is like gold dust. Not so long ago it was relatively easy to achieve. These days it’s a lot more challenging, and getting it wrong can affect your reputation. I do specialise in SEO and I have the SEO tools and know-how to maximise your chances of ranking high on Google.

Can you help with my social media?

Afraid not. I specialise in web design. I’ve been trying to avoid becoming a “jack of all” kind of person (ie. a marketing agency). If you’re after one of those, this is not the place for you but can definitely offer recommendations!

How much does a website cost?

The age-old question! It completely depends on what you need, but you can rest assured, that I deliver the best possible value for money as you can see from my packages and it won’t break the bank. Also, there is definitely no obligation and I won’t sulk if you say ‘no’! 😊

Are there any other costs for my website?

Hosting costs that include website maintenance and support. I don’t offer hosting services but I  can assist in helping set up your hosting with a provider. I can recommend some great hosting providers at a low cost or if you are looking to create a website from scratch, I will sort out the domain, hosting and website design for you. Any questions, just give me a shout.

What happens to the copyright of my website if I move to another agency?

Your site is yours. You can move if you like, and I will never penalise you for it.

What are the payment terms for the design and development of my website?

I like to work on a 50% payment upfront basis. This will be for the domain, hosting and website design. The remaining 50% is payable when the website is completed and you’re happy with it. Otherwise, I’m happy to negotiate as I’m a reasonable guy and I want to see you happy at the end of the day.

What is WordPress?

WordPress is a free platform on which website designers and developers like us build websites. It provides all the flexibility and functionality we need so you’re easily able to keep your site up to date with new content. I love it, as do millions of business owners. I use it for all the different websites I create, from small business websites to eCommerce sites.

Can you convert my existing website into WordPress?

Yes, I can migrate your website to WordPress. However it’s important you don’t lose any search engine visibility in the process, so I’ll cover that too.

If WordPress is free, why do I pay for your services?

WordPress is free to use. I charge you for design and development services but once your site is finished, you don’t have to pay any ongoing costs (besides your domain and hosting annual cost) for using the platform itself.

How long does it take to see results from SEO?

Google has personally answered this one for you. They say that in most cases SEO can take anywhere between 6 – 18 months to help your business first implement improvements and then see potential benefits.

What is web hosting?

Web hosting is required in order to get your website online. It is the space that you ‘rent’ which houses your web files and allows users to access your site and the information contained on it.

Can I purchase my own domain?

You can indeed. Once you’ve sorted your domain out, I can take things from there. But if you need help, feel free to ask. Just bear in mind when purchasing a domain, try to go for a .com domain or a domain in relation to the country you’re cohabiting with (.ie, .uk, .us etc.) as it’s more recognisable and customers see it as a trustworthy and reliable domain.